This profile is uncertified and using publicly sourced data
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Business Details
About
Coffee ShopCafeCoffee Machine SupplierWholesalerTea Room
Looking for a highly-reputable and friendly coffee shop in Newcastle to visit?
Pumphreys of Newcastle upon Tyne are award winning coffee suppliers established in 1750 offering the finest quality coffee and tea to all our customers at home, in wholesale and around the UK in coffee shops.
We purchase the finest coffee beans from around the world and roast them to order in the traditional way with flames. Using traditional open flame roasting drums dating back over 80 years and with the careful eye of our master roaster Stuart Lee Archer Pumphreys ensuring that you get the delicious tasting, fresh coffee of your choice.
Bitcoin Accepted here
Location
Pumphreys Coffee Roasting Rooms, Showroom and Cafe
Pumphreys Coffee Distribution Bridge Street, Blaydon Haughs, Tyne and Wear
NE21 4JJ, United Kingdom
Hours
Monday8:30 AM - 5:15 PM
Tuesday8:30 AM - 5:15 PM
Wednesday8:30 AM - 5:15 PM
Thursday8:30 AM - 5:15 PM
Friday8:30 AM - 5:15 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.